"Disapointed a little"

A review of Fat Jackets by Anonymous written on Sunday 22nd of December 2013

I went here this weekend as I enjoy going to spud u like and considered this is similar so I'd give it a try! It was rather busy and there was one boy behind the counter, in a way I kinda felt sorry for him rushing about with a que of customers and no help serving from any colueges, first of we were waiting in the wye for a good 10 mins, then when we were being served we were waitin for another 10/15 mins for him to get our two double top orders ready, 20 to 25 mins isn't particulary good as from a place like that you expect to get your food and go it a short space of time, let alone the people behind is had to wait even longer. Secondly me and my boyfriend were watching as you do whilst waiting for our food and witnessed this boy drop a potatoe on the floor pick it up and was about to use it for our food!!!! Was furious, he didn't even attempt to wash it or anything just thought he would serve it to is after dropping it on the dirty floor!!! Then there was no Pepsi left so we had to have a drink that we Wernt particulary keen on which was a bit annoying and when he bought the drinks over he over filled the cups and then put the lid on and as he put the drinks on our tray he spilled some drink over my partners food and said nothing! Didn't appoligise didn't offer to give him a fresh potatoe! Although the food was nice a good for the money I am really disapointed with the customer service of that place and hygiene .

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