"Telephone Communication Failure"

A review of Santander by David Crouch written on Thursday 7th of May 2009

It is my personal and ongoing experience that the branch never replies to messages left on their answerphone. It is normal to get the answerphone rather than a member of staff. It would be most appreciated if the branch manager would resolve this potentially serious issue since investors will ultimately go elsewhere. I hope this will encourage other who suffer this problem to also raise the issue in the hopes that the power of numbers will prevail..

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