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"Uterly useless !!"

A review of Norwich Jobcentre Plus by Hacked off ! written on Monday 9th of September 2013

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Trying to get hold of these people by phone is beyong frustrating !!! all i want to do is get hold of a personal advisor for some adbice, but in the dozen + times i've tried getting through in the past few weeks not once have i managed to speak to someone !!!! these people do not make it easy for people to come of benefits and get back to work !!!.

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